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Please use the information below for customer support regarding the business programs accessible through the National & Premier Accounts Web site.
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Business Service Network eService
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Business Service Network (BSN) eService is a state of the art Web program that allows National and Premier Account customers to enter and monitor service requests online. In addition to contacting a BSN representative by phone, these customers can now monitor service requests online 24 hours a day, 7 days a week.
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National & Premier Accounts FAQs
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Centralized Account Processing System (CAPS)
An electronic postage payment system that provides business mailers a convenient and cost-effective way to electronically pay for Permit Imprint, Business Reply Mail, Merchandise Return Service, Postage Due Account, USPS Corporate Account™, and Address Element Correction.
Customers holding CAPS account can contact CAPS Service Center at 650-377-1334 or email ssmctas@email.usps.gov.
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Facilities Access and Shipment Tracking (FAST)
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Contact the Customer Care Center at 877-569-6614 or email fast@usps.gov.
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Mail Tracking & Reporting
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PostalOne!®
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STAMPS NOW®
For a convenient and fast way to order large quanties of stamps for your business, contact us at 1-800-STAMP-24 (800-782-6724) or email StampsNow.info@usps.gov.
Get more information. PDF | TXT
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General Customer Support
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