USPS Hold Mail Service

Pause Mail Delivery Online

USPS Hold Mail® service can hold your mail safely at your local Post Office facility until you return, for up to 30 days. To hold your mail longer or to reroute your mail, please sign up for a forwarding service.

You can make your request up to 30 days in advance or as early as the next scheduled delivery day. Request your Hold Mail service start date by 3 AM ET (2 AM CT or 12 AM PT) on your requested day, Monday–Saturday.

Request Hold Mail

USPS Hold Mail Customer Verification

Improved Online Security

To provide you with greater security, the USPS Hold Mail process requires you to create or sign in to your USPS.com account and verify your identity before you submit an online request to hold your mail.

Steps to Submit a USPS Hold Mail Request

Here's how to submit your next USPS Hold Mail request:

  1. Create or sign in to your USPS.com account.
  2. Go to USPS Hold Mail and follow the steps to verify your identity.
  3. Once your identity has been verified successfully, you won't have to complete this step again for your current address.

For more details, visit USPS Hold Mail FAQs.

Identity Verification through Informed Delivery

If eligible, you will have the opportunity to create or sign in to your USPS.com account and sign up for the free USPS Informed Delivery® feature. During enrollment, you can verify your identity online in one seamless process. If you've already signed up for Informed Delivery and completed the identity verification process, you will not be required to complete this step again.

Once enrolled in Informed Delivery, you'll be able to hold your mail plus see previews of incoming letter-sized mail, check the delivery status of packages, and much more.

Sign Up for Informed Delivery Visit Informed Delivery FAQs

Need Help?

If you have other questions related to this change, please visit our Hold Mail FAQs or feel free to Contact Us.